Our Heroes at the time of COVID – 19

Our Heroes at the time of COVID – 19

During these unprecedented times of COVID 19, there is a workforce out there proving that hard times don’t create heroes. It is during hard times when the “hero within us “is created!

Whilst some of us are working comfortably out of our homes, many thousands of our Employees are out there, day in and out to provide essential services to all of us, putting their lives at stake every day.

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Our Safety first Policy

Employees are attending office on Roster basis. Managers calling their teams on need basis

Social distancing at office is maintained.

Staggered work timings

Work From Home mode for majority of employees

All Processes have moved to online mode

Medical insurance with Covid protection for all in house employees

Regular Counseling and advisories especially for field executives

Wearing protective gear during interactions

At Easy Source,our businesses continue to operate as usual, seamlessly with no changes or disruptions during the National Lockdown. Our backend teams, across the country was working online. This had been made possible because of our enhanced infrastructure and workflows to enable our Team to work from home. Our warriors on field continue to work relentlessly providing essential services, across the country at Kendriya Bhandar, Railtel Corporation, BSES Rajdhani & Yamuna Power Ltd., PVVNL (UP) and health workers at NIT Durgapur.

The lockdowndid not affect our commitment towards our Clients and associates. We are serving them effectively and promptly. We are happy to share that through Easy Source team’s relentless efforts; we have serviced nearly three times the queries during the nationwide lockdown.

Kudos to our team!

  • During the lockdown, we have resolved about 5000 + queries
  • We’ve brought down the TAT for resolving queries by 50%
  • Initiated Salary Advances etc.
  • Preponed Salary cycles on need basis
  • Created Covid Task Teams – for any eventuality to substitute the emergency processes
  • Resolved GPA /GMC/ ESIC queries in record TAT
Kudos to our team
We have established quick response team for our Easy Source Soldiers on field in various essential processes. These teams are managing

We have established quick response team for our Easy Source Soldiers on field in various essential processes. These teams are managing

  • Organizing Rosters
  • Counselling of Field Staff
  • Creating Parallel teams
  • Creating bench strength to ensure processes continuity
  • Educating associates time to time on Govt. Advisories
  • Providing Sanitizing kits, PPE, Gloves, Masks etc.
  • Awareness about Govt. Schemes like Pradhan Mantri Suraksha Bima Yojana (PMSBY), ArogyaSetu App.

Our team has ensured continuity in business for processes which demanded so. We have been working tirelessly to live up to our Company’s Vision and ensured that during this time of crisis, we are available to resolve all process related hurdles and act as an extended arm of the clients.

A Shout out to all these Easy Source Employees for doing what they do every day and creating Heroes out of ordinary men!!

Easy Source Employees